At Magicents, we need you to be completely happy together with your purchase.  If you come upon any troubles along with your order, please evaluate our go-back and refund coverage below.

1. Return & Refund Request Process

To provoke a go-back or refund request, please comply with those steps:

• Contact us at support@magicents.store inside the relevant timeframe to your issue.

• Provide your order number, a picture of the product (if relevant), and an outline of the problem.

• Our crew will evaluate your request and offer additional instructions.

• If eligible, go back the product to the cope with provided.

• Once we get hold of và check out the object, we are able to technique the refund or exchange.

2. Return & Refund Eligibility via way of means of Case

• Defective, Damaged, or Incorrect Items

  • If you get hold of a defective, broken, or wrong object, please notify us within 7 days of shipping with clean pictures.

  • You may also request a complete refund or an alternative at no greater cost.

  • Refunds might be processed as soon as we affirm the issue.

• Item Not Delivered

  • If your bundle does now no longer arrive inside 15 commercial enterprise days of the anticipated shipping date, please touch us.

  • If it was misplaced via the means of the delivery carrier, you could request a complete refund or a reshipment.

• Order Cancellation

  • Orders may be canceled within 12 hours of purchase for a complete refund.

  • After 12 hours, if the order has already been processed, cancellation is now no longer possible.

• Non-Returnable & Non-Refundable Items

  • Clearance objects, present cards, and personalized objects cannot be lower back hoặc refunded.

  • Worn, washed, or broken objects because of purchaser mishandling aren't eligible for going back.

3. Refund Processing Time

• Refunds are usually processed within 5-7 commercial enterprise days after approval.

• Depending on your pricing method, your budget may also take 3–10 commercial enterprise days to reflect on your account.

4. Return & Refund Deadline

• Returns and refund requests ought to be made within 30 days of the shipping date.

• After 30 days, returns and refunds are now no longer eligible.

5. Contact Us

• Email: support@magicents.store

We recognize your acceptance as true with Magicents and are right here to help with any concerns!